Pond's Edge Policies
Pond's Edge Designs ships via USPS Priority Mail. I will combine items into one shipment whenever possible. If you require international shipping, I will advise the cost. Customs fees are the customer's responsibility. Please refer to your country's requirements.
Returns & Exchanges
Pond's Edge Designs has a 30-day return policy. Items will be repaired ONCE. If the item cannot be repaired, a substitute or refund (less shipping) will be offered. If you need to return an item, please contact me first for return instructions.
Terms & Conditions
Pond's Edge uses hypoallergenic and lead/nickel free products. Some items have magnetic clasps, therefore not recommended for those with pacemakers. Earrings can be converted to clip-on upon request.
Please contact us with any questions/concerns.
Pond's Edge Designs does not rent or sell our mailing list. Email addresses are used only for order status, newsletter and/or announcements; to respond to your emails, submissions, comments, requests or complaints. Customers may unsubscribe at any time. Customers who purchase at live events may opt to join the mailing list. This site’s host (Big Cartel) may use 'cookies' for analytical purposes.